National Grid employee induction programme

National Grid

Induction programme design

National Grid recognised that if it was going to instil an effective service culture in its business it needed to do more to help staff understand what was expected of them: brand understanding could be a key tool in this work.

We were asked to look at the Powerpoint presentations used for staff induction, and ways of making the induction sessions more engaging. We saw quickly that this wasn't about designing better Powerpoint slides.